How to book an Emirates repatriation flight

Siobháin Spear
Apr 14, 2020

Providing further clarity to residents and visitors, Emirates airline has announced flight dates and the booking policy.

April 14: Following on from an announcement that Emirates would be adding additional destinations to its approved list of repatriation flights, the UAE airline has outlined the outbound flight schedule and booking information to assist residents and visitors who want to return home.

Outbound flights from Dubai

Emirates is operating a limited number of passenger flights from the UAE to select destinations around the world; here are the dates and weekly flight frequency for the cities that have been announced:

  • Algiers: April 16
  • Chicago: April 18
  • Frankfurt: three flights per week
  • Jakarta: 15 April
  • Kabul: three flights per week
  • London Heathrow: four flights per week
  • Manila: April 15 and 16
  • Taipei: April 18
  • Tunis: April 15

While the outbound flights will operate from Dubai, it is important for passengers to understand that stringent restrictions are in place around the world. The airline has outlined important information for passengers to ensure the safety of both customers and its flight crews.

How do I book a repatriation ticket?

To book your ticket on emirates.com, you should select the “one-way“ option and select the date that you want to travel. If you choose a return flight, no available flights will show.

Emirates has stated that if a flight is sold out, it will show as not applicable. You can check the weekly calendar at the bottom of the page to select the next available date.

Flights to Tunis and Algiers are not bookable via emirates.com or the travel agent. If you are a citizen and would like to travel back home, you must contact your embassy for more information. 

How do I check if I am eligible to travel?

If you are considering booking one of these flights, you will need to check entry criteria on the IATA information page and eligibility from the respective country government guidance to ensure you are able to travel.  

Do I need to contact my embassy?

As these are flights sold and operated by Emirates, you do not need to contact your embassy for any further travel permissions or documentation.

Can I book this ticket via a travel agent?

Yes, you can book these flights via a travel agent.

What are the items allowed in the cabin?

Cabin baggage will not be accepted on these flights. Items allowed will be limited to laptop, handbag, briefcase or baby items; any other items will have to be checked in.

Can I check-in online and choose my seat?

No, online check-in is not available on these flights. However, Emirates operational teams will pre-assign seats following social distancing rules.

What products and services will I have on these flights?

Emirates will operate a modified inflight service programme on these flights. Onboard Free wifi will not be available.

Magazines and other print reading material will not be available, and while food and beverages will continue to be offered on board, packaging and presentation will be modified to reduce contact during meal service and the risk of infection.

Emirates Lounges and Chauffeur-drive services will be temporarily unavailable during this period.

Can I change my destination or refund my ticket?

No, if you change your mind about travelling after you have booked these flights, you can’t change the destination and the ticket is non refundable.

What time should I go to the airport?

The flights will be operated from Dubai International airport Terminal 3. You will need to arrive at check-in 3 hours ahead of departure to avoid any delays.

Will I be checked for COVID at the airport?

You will also have to undergo thermal screening procedures at the airport.

Please bring your own face mask, hand gloves and abide by social distancing rules.

Etihad Airways has also announced similar operations, providing an updated list of flights from Abu Dhabi on April 13. To stay up-to-date with the latest regional travel news, subscribe to World Traveller Middle EastFor the latest health updates regarding coronavirus, ensure that the information you are consuming is from an official source.