Emirates will resume passenger flights from May 21

Siobháin Spear
May 13, 2020

Subject to the required government approval, Emirates will operate scheduled flights to nine destinations.

May 13: Following on from an earlier announcement that outlined a flight schedule for May, Emirates has released a statement outlining the next wave of flight services that will resume. The Dubai-based airline carrier has announced its plan to operate scheduled flight services from 21 May to nine destinations around the world.

Emirates flights that will resume from May 21

Subject to government approval, Emirates has announced that passenger flights will resume to London Heathrow Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne.

The airline will also offer connections in Dubai for people travelling between the UK and Australia, which is in line with an earlier Etihad announcement to resume flights between Melbourne and London.

The airline has made clear that travellers will only be accepted on these flights if they comply with the eligibility and entry criteria requirements of their destination countries. This includes an approval from the Federal Authority for Identify and Citizenship (ICA) for UAE residents who wish to return to Dubai.

Commenting on the step forward after a difficult few weeks, Adel Al Redha, Emirates’ Chief Operating Officer said: “We are pleased to resume scheduled passenger services to these destinations, providing more options for customers to travel from the UAE to these cities, and also between the UK and Australia. We are working closely with the authorities to plan the resumption of operations to additional destinations.

He added, “we have implemented additional measures at the airport in coordination with the relevant authorities in respect to social distancing and sanitization. The safety and wellbeing of our employees, customers and communities, remain our top priority.”

Important information for passengers

With the increase of services and flights out of Dubai, Emirates have recommenced its operation at Dubai International airport Terminal 3. Customers will be required to follow all health and safety measures required by the UAE authorities and the country of destination.

Passengers are required to apply social distancing guidelines during their journey and wear their own masks when at the airport and on board the aircraft.  Travellers should arrive at Dubai International airport Terminal 3 for check-in, three hours before departure.

Emirates’ check-in counters will only process passengers holding confirmed bookings to the above destinations.

During this time, there will be no online check-in and seat selection available and services such as chauffeur drive and lounge will not be available in any of the destinations.

Emirates will also offer amended services on these flights. Magazines and other print reading material will not be available, and while food and beverages will continue to be offered on board, packaging and presentation will be modified to reduce contact during meal service and the risk of infection.

Cabin baggage will not be accepted on these flights. Carry-on items allowed in the cabin will be limited to laptop, handbag, briefcase or baby items. All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance.

Repatriation flights

In addition to the scheduled services, Emirates continues to work closely with embassies and consulates to facilitate repatriation flights for visitors and residents wishing to return home. This week, the airline plans to operate flights from Dubai to Tokyo Narita (15 May), Conakry (16 May), and Dakar (16 May).

Flights can be booked by eligible passengers on www.emirates.com or through a travel agent; ensure you select ‘one-way’ when booking.

Remember that travel restrictions are in place at destinations around the world, and travellers are urged to check entry criteria before they fly.

If you are seeking further clarity on repatriation bookings, Emirates has outlined steps for how to book a repatriation flight; you can check emirates.com for the latest travel updates.

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